Mb2u Privacy Policy — User Data Protection
Last updated: January 2026
1. Information Collected
Mb2u collects several categories of information when you use the platform. This information is necessary to keep our services running smoothly, process transactions, and meet security requirements.
The categories of information collected include:
- Account information: Full name, date of birth, email address, phone number, and encrypted password collected at registration.
- Device and browser information: IP address, browser type, operating system, screen resolution, and access times for security and fraud detection purposes.
- Payment information: Deposit and withdrawal transaction details in Malaysian Ringgit (RM / MYR), including the payment method used such as FPX or local digital wallets. mb2u does not directly store your credit card details or banking passwords.
- Cookies and tracking data: Session cookies, preference cookies, and device identifiers that allow the platform to recognise your login session and personalise your experience.
- Usage data: Records of platform activity including markets browsed, bets placed, and pages visited, used for service improvement purposes.
2. How Your Information Is Used
Information collected by mb2u is used solely for legitimate purposes directly related to platform operations. mb2u does not sell or rent your personal data to any external party for marketing purposes.
The primary purposes for which your data is used are as follows:
- Processing account registration, login, and user identity verification.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Detecting and preventing fraudulent activity, money laundering, and platform abuse.
- Sending important notifications related to your account, transactions, or policy changes.
- Improving the user experience based on aggregated, anonymised usage patterns.
- Complying with legal requirements and relevant authorities when required.
3. Cookies & Session Tracking
Mb2u uses cookies to enable core functionality such as maintaining your login session and saving your language preferences. Without session cookies, you would need to log in again every time you open the platform.
The platform uses two types of cookies:
- Session cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your login state and betting slip during an active session.
- Persistent cookies: Cookies stored for a set period to remember your language preference and display settings on your next visit.
You can block or delete cookies through your browser settings. However, blocking session cookies may affect the login functionality and your overall experience on the platform.
4. Data Storage, Security & Information Sharing
Storage & Security
Mb2u protects your personal data using SSL (Secure Socket Layer) encryption across all communications between your device and the platform's servers. Passwords are stored in hashed format and cannot be read in their original form by platform staff.
Your data is stored on servers protected by strict access controls. Only authorised staff may access users' personal information, and only when required to carry out assigned duties such as customer support or security investigations.
Sharing with Third Parties
Mb2u does not share users' personal information with third parties except in the following circumstances:
- Payment service providers that process your MYR deposits and withdrawals — they are bound by strict confidentiality agreements.
- Legal authorities or regulatory bodies when required by law or court order.
- Third-party technical service providers that assist with platform maintenance, subject to data processing agreements that comply with established privacy standards.
Mb2u does not sell, rent, or disclose user data to any third party for advertising or marketing purposes.
5. User Rights, Policy Changes & Contact Us
Your Rights as a User
As an mb2u user, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information mb2u holds in relation to your account.
- Correction: You have the right to request corrections to any inaccurate or incomplete information in your records. Corrections to your name and date of birth require valid supporting documents.
- Deletion: You have the right to request deletion of your account and personal data, subject to legal record-keeping requirements and applicable financial data retention periods.
- Withdrawal of consent: You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting customer support.
Privacy Policy Changes
Mb2u reserves the right to update this privacy policy from time to time to reflect changes in platform practices, legal requirements, or technology in use. Users will be notified of any material changes via in-platform notifications or their registered email. The most recent update date will always be displayed at the top of this page.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact the mb2u support team by email at:
Our team will endeavour to respond to every enquiry within three (3) business days. For other common questions about the platform, you may also visit the FAQ us.
Still have questions about your data?
Contact our support team or check the FAQ for more information on privacy and account security.